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Knowledge Base

Browse through our collection of articles, user guides and FAQs. 



    • Popular Articles

    • Battery Motor is Beeping or Stopped Working

      Battery Motor is Beeping or Not Working When the battery is getting low on the motor, it will start to beep x10 when in use. Please recharge the battery by charging with a compatible charger for your motor. If a Battery motor has stopped working ...
    • Paradigm 15 Channel Remote Displaying '18'

      If you find that your 15 Channel remote is displaying 18 this can mean two things. Please see below the possibilities for your remote showing 18. Remote Displaying 18 1. The battery in the remote is low / flat and will need to be replaced. 2. The ...
    • How to see your Firmware Version from the Pulse 2 App

    • How Do I Adjust My Limits?

      If an upper or lower limit is incorrect, there is the ability to adjust your limits.  Confirm your remote is not locked How to unlock remote. In addition we have a video on how to Adjust Shade Limits How to Adjust Your Limits ADJUSTING UPPER LIMIT: ...
    • Solar Powered ARC Wind & Sun Sensor - Enabling Sensor Functionality on the Motor

      Prior to pairing the wind and sun sensor with a motor, the sensor functionality on the motor must be enabled.  These are the steps to enable or disable the sensor functionality on Automate Outdoor motors. Only external motors (FT or AX) can be paired ...