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Knowledge Base

Browse through our collection of articles, user guides and FAQs. 



    • Popular Articles

    • How Do I Adjust My Limits?

      If an upper or lower limit is incorrect, there is the ability to adjust your limits.  Confirm your remote is not locked How to unlock remote. In addition we have a video on how to Adjust Shade Limits How to Adjust Your Limits ADJUSTING UPPER LIMIT: ...
    • Solar Powered ARC Wind & Sun Sensor - Enabling Sensor Functionality on the Motor

      Prior to pairing the wind and sun sensor with a motor, the sensor functionality on the motor must be enabled.  These are the steps to enable or disable the sensor functionality on Automate Outdoor motors. Only external motors (FT or AX) can be paired ...
    • How to Reverse Shade/Blind Direction

      If your shade is traveling up when you press down or down when you press up you may need to change the direction. Should you need to see how to reverse the direction of your motor, please see below.  How to Reverse Shade/Blind Direction During the ...
    • Battery Motor is Beeping or Stopped Working

      Battery Motor is Beeping or Not Working When the battery is getting low on the motor, it will start to beep x10 when in use. Please recharge the battery by charging with a compatible charger for your motor. If a Battery motor has stopped working ...
    • How Do I Link My Shades with Google?

      The Pulse 2 Hub has a native integration with Google Home - meaning you can control your shades via voice through the Google Home app as well as allow it to work with other Google integrated products! You must have a Pulse 2 Hub and all shades paired ...