Recent Articles
Syncing Timers
If your timers are not working as intended, you can run a hub timer check, this will allow your timers to sync and operate as intended Ensure that you are in the latest app version (318)
FAQ Pulse 2 Hub Repair Recall
Frequently Asked Questions 1. Can shades still be operated during the repair process? Yes! Your hand-held remote control will still work independently from your Hub(s). 2. How long will the process take? The repair process can take up to 2 weeks, ...
Commercial Invoice
1. Click "add" 2. Click "Search" 3. Select the only option 4. Enter the applicable number of “Units”. 5. Select "Finish" 6. Upon processing, the page will refresh with your label and commercial invoices. You will also receive an email with a link to ...
Automate Blinds and Eufy Integration: What You Need to Know
Our motorized blinds do not currently offer direct integration with Eufy smart devices. Moreover, as of now, there are no third-party services, including IFTTT applets, that facilitate integration of our Automate blinds with Eufy. If you're looking ...
Repair Recall - HUB RESET
We are glad to hear that your hub has been returned to you. This hub has been reset to factory settings and it will need to be paired to the app and reprogramed. Please select the link corresponding to the device you will be using to pair your hub ...