Recent Articles
Pulse PRO: Transfer Hub to New Account
The Automate Shades App supports seamless transfer of a Pulse PRO Hub and its paired shades from one account to another. This feature is useful for installers completing a project handoff, as well as for existing users who need to migrate their ...
Home Screen Reorder - Push PRO
Note: This new feature has been made available to Push PRO remotes with firmware version 1.8 or later. For firmware update article, refer here: ...
Automate Pulse 1 Hub - Offline or App Unavailable
Please note that the Automate Pulse 1 has been discontinued and support may be limited At this point the Pulse 1 has been discontinued for several years and as a result the app is losing support and servers are being shut down. Please contact your ...
Pulse PRO: Wi‑Fi Requirements and Compatability
Most modern homes use a dual‑band or tri‑band Wi‑Fi router. These can broadcast different Wi-Fi bands, mainly 2.4 GHz and 5 GHz. The Pulse PRO connects only to 2.4 GHz Wi‑Fi compatible networks. What Wi-Fi network type do I have? Below are the most ...
Copying Channels - Push Pro (Installer Mode)
To perform the following steps, ensure you are currently in Installer Mode - Push Pro Set the old remote to the shade channel you wish to copy over Set the new remote to the shade channel you wish to copy the shade onto. Press P2 (Menu in Installer ...