Automate Shades | Knowledge Base

Recent Articles
Are My Timers On?
How can I tell whether my Timers are ON or OFF? Gray Tile stating ON indicates that the timer is currently active. White Tile stating OFF indicates that the timer is currently inactive. PAUSE ALL TIMERS stating OFF is also currently inactive. RESUME ...
Remote - ARC Mode
Ensure your remote control is in ARC Mode for operation
How to use the new Pulse 2 app
How to share and access the hub as a Shared User
This process grants secondary users "guest" access to the shades. They won't have administrative rights to edit shades. Primary user will need to share the hub 1. Open the Pulse 2 app, click on the location that was created. 2. Under "Hubs" the hub ...
Assigning a Static IP Address to your Pulse 2 hub utilizing the MAC Address
The Pulse 2 Hub has 4 different MAC addresses. The one that is shown on AWS Cloud is the Wi-Fi station MAC address and is the base for all the other MAC addresses. The others can be calculated off this one as follows: Wi-Fi Station MAC: Base MAC + 0 ...

Popular Articles
How Do I Adjust My Limits?
If an upper or lower limit is incorrect, there is the ability to adjust your limits. Confirm your remote is not locked How to unlock remote. In addition we have a video on how to Adjust Shade Limits How to Adjust Your Limits ADJUSTING UPPER LIMIT: ...
Solar Powered ARC Wind & Sun Sensor - Enabling Sensor Functionality on the Motor
Prior to pairing the wind and sun sensor with a motor, the sensor functionality on the motor must be enabled. These are the steps to enable or disable the sensor functionality on Automate Outdoor motors. Only external motors (FT or AX) can be paired ...
How to Reverse Shade/Blind Direction
If your shade is traveling up when you press down or down when you press up you may need to change the direction. Should you need to see how to reverse the direction of your motor, please see below. How to Reverse Shade/Blind Direction During the ...
Battery Motor is Beeping or Stopped Working
Battery Motor is Beeping or Not Working When the battery is getting low on the motor, it will start to beep x10 when in use. Please recharge the battery by charging with a compatible charger for your motor. If a Battery motor has stopped working ...
How Do I Link My Shades with Google?
The Pulse 2 Hub has a native integration with Google Home - meaning you can control your shades via voice through the Google Home app as well as allow it to work with other Google integrated products! You must have a Pulse 2 Hub and all shades paired ...

Knowledge Base