How Do I Change My App Password?

How Do I Change My App Password?

If logged out and password has been forgotten

1. Select "LOG IN" on the opening page
2. Select "Don't remember your password?"
3. Enter your associated email and select "SEND EMAIL >"

4. Open the email that comes from "Automate Pulse 2" and select "click here"
Alert
You may need to check your spam folder to find the password reset e-mail.  If this does not work, give it approx. 3 minutes and check again.
5. Enter in your new desired password and re-enter to confirm, then select "Reset password"
6. Log In with your email and new password

If logged in and wanting to change password


1. Access the Menu
2. Select "My Account"
3. Select "Sign Out" 
4. Follow the steps for "If logged out and password has been forgotten" above

Relevant Documents





    • Related Articles

    • Automate Pulse 1 Hub - Offline or App Unavailable

      Please note that the Automate Pulse 1 has been discontinued and support may be limited At this point the Pulse 1 has been discontinued for several years and as a result the app is losing support and servers are being shut down. Please contact your ...

    • Pulse PRO: Transfer Hub to New Account

      The Automate Shades App supports seamless transfer of a Pulse PRO Hub and its paired shades from one account to another. This feature is useful for installers completing a project handoff, as well as for existing users who need to migrate their ...

    • Pulse 2: Wi-Fi backup via Ethernet not working

      What happens if I enter the wrong Wi‑Fi password during Ethernet pairing? If you pair the Pulse 2 Hub via Ethernet but enter the wrong Wi‑Fi password, the Hub will still pair successfully. Once the Ethernet cable is unplugged, it will fail to connect ...

    • Why Can't I Change My Limits?

      If you are having issues trying to change your blinds limits your remote maybe locked. Below is how to lock and unlock your remote. It is good practice to lock the remote once you have setup your blinds, as this will prevent accidentally deleting ...

    • How Do I Adjust Limits In the Pulse 2 App?

      Adjusting limits is an easy and quick process. Should you want to adjust your shade's limits via the Pulse 2 app, please see below. How To Adjust Limits in the Pulse 2 App Relevant Documentation Pulse 2 Setup Guide - iOS Pulse 2 Setup Guide - ANDROID ...