How to Reconnect Your Pulse 2 Hub to Wi-Fi Network via an Apple Device

Press and hold the P button on the back of the hub. Once it turns green, release. Green indicates that you've cleared out the internet connection. It will then start flashing blue. This indicates that it's ready to pair.

SMART MESH NETWORKS

Mesh networks are becoming more common, which means you have a central router with Wireless Access Points (WAPs) around the home. Normally there are no issues, however on occasion it is required to deactivate all WAPs but the main router during the Pulse 2 pairing process.

For Mesh networks, you can often control the 2.4 GHz/5 GHz capabilities in the router app for your system. If that is your case, you could potentially disable access points if necessary. Ensure you find the manufactures instructions on how to do this, which will allow you to pair the hub. Then go ahead and return settings to normal after the Automate Pulse Hub is Paired.

    Common Mesh Systems:

1.         Google Nest Wi-Fi

2.         Asus ZenWiFi AX (XT8)

3.         Netgear Orbi

4.         Netgear Orbi Wi-Fi 6

5.         Netgear Nighthawk MK63

6.         Netgear Orbi AC1200

7.         TP-Link Deco M5

8.         Ubiquiti Amplifi HD

9.         Linksys Velop

How to re-connect your Pulse 2 Hub to your Wi-Fi Network

1. Select Menu, Select Current Location, and your Home Location.

2. Select the hub you wish to remove and click 'Remove Hub.'

3. Open your Home app, select menu, select Home Settings. 

4. Select Home Hubs & Bridges, the bridge RA-Pulse & Remove Bridge from Home.     

5. Select your Home Location and 'ADD NEW HUB' from Automate pulse 2 app and follow the prompts to reconnect your hub to the new network. 

If you have any Apple TVs or HomePods devices, these might interfere with the set up. If you've set one of these devices up as a Home Hub, unplug all other AppleTVs or HomePods leaving the one device as the dedicated Home Hub. Before Step 9, there will be a prompt indicating an Apple TV or HomePod has been detected -- at this point, disconnect the Home Hub, then select your time zone.

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