Shade Control/Pairing Issues (EL Mode)
If you're having issues pairing or controlling a shade to your paradigm remote, it is likely in the wrong protocol.
It is important to have the remote in ARC mode
Try the below to change the remote between Legacy(EL) and ARC protocol.
Shade Control/Pairing Troubleshooting
Relevant Documentation
Related Articles
Pairing Shades & Adding Rooms
Once you pair the Pulse 2 hub to the app, you will be prompted to 'Pair a Shade' If you would like to add additional shades or Rooms which allow for group control, see the instructions below When Pairing with 'REMOTE' make sure you wait for a ...
Tilt / Step mode
How to turn on/off step mode on ARC motors.
Pairing A Pulse 2 Hub [iOS - Apple]
The Pulse 2 hub is certified with Apple Devices and has native HomeKit integration. This means you can control Siri with voice commands the moment you setup your hub and shades! Follow the below instructions for pairing via iOS devices. You cannot ...
Pairing A Pulse 2 Hub via Ethernet [iOS - Apple]
The Pulse 2 hub is certified with Apple Devices and has native HomeKit integration. This means you can control Siri with voice commands the moment you setup your hub and shades! Follow the below instructions for pairing via iOS devices. While pairing ...
Remote - ARC Mode
Ensure your remote control is in ARC Mode for operation