Shade Control/Pairing Issues (EL Mode)

Why is my Paradigm remote not controlling or pairing with my shade?

If your Paradigm remote is not pairing with or controlling your shades, it might be in the wrong mode. This article outlines troubleshooting steps to check and resolve this issue.

Paradigm Remote Modes

1. ARC Mode: Controls standard Rollease Acmeda ARC motors. This is the correct mode for most users.
2. EL Mode: Designed for older or other motors.

Note: Switching modes is possible when replacing the battery and can happen if P2 is pressed accidentally.

How do I switch my remote between ARC and EL mode?

On the back of the remote, remove the cover.

Remove the battery.

While holding P2, reinsert the battery.

Having trouble? More info....

While holding P2, and when the battery is first inserted, the remote will briefly indicate which mode it is currently in.

15 Channel Remote

Screen flashes 5 times with one of the following:
Screen flashes 1 = ARC Mode
Screen flashes 2 = EL Mode

Note: After flashing 5 times, the screen will return to channel 1 after releasing P2.

Single Channel Remote

LED blinks briefly with one of the following:
1 blink = ARC Mode
2 blink = EL Mode

Note: After blinking once or twice, the LED will blink continuosly until P2 is released. 

Relevant Documentation

Paradigm Remote Programming Instructions

Related Products

Automate Remotes

• Related Articles

• Pairing Shades & Creating Rooms

  When Pairing with 'REMOTE,' ensure you receive a jog from the shade with each press of the 'P2' button on the back of the remote You MUST pair the Pulse 2 hub to your Wi-Fi before pairing shades Pairing a Shade/Motor to the app. Creating a Room ...

• Shade Signal Strength Troubleshooting

  <br><br><br> Shade Signal Issues & Troubleshooting If your shade isn't responding in the app, is slow to respond, or works intermittently — the issue is usually related to the signal strength between the Hub and the ...

• Shade Settings

  Shade settings allow you to modify certain parameters for your paired shades Press the Menu button Select Shades Then select the name of the shade you wish to modify The following are the parameters you can modify with a brief description: Edit Name ...

• Tilt / Step mode

  How to turn on/off step mode on ARC motors.

• Pulse 2: Pairing via Wi-Fi [iPhone]

  The Pulse 2 Hub can be paired via Wi‑Fi, which is useful for better positioning the Pulse 2 Hub in your home. With native Apple HomeKit integration, Apple devices connect your Pulse 2 Hub to Wi‑Fi automatically without requiring a password. This ...