Shade Control/Pairing Issues

Shade Control/Pairing Issues

If you're having issues pairing or controlling a shade to your paradigm remote, it is likely in the wrong protocol.
It is important to have the remote in ARC mode
Try the below to change the remote between Legacy(EL) and ARC protocol.

Shade Control/Pairing Troubleshooting

Relevant Documentation

    • Related Articles

    • Pairing A Pulse 2 Hub [iOS - Apple]

      The Pulse 2 hub is compatible with Apple Devices and has native HomeKit integration, meaning you have voice control with Siri the moment you setup your hub and shades! Follow the below instructions for pairing on iOS devices. You cannot pair the hub ...
    • Pairing Shades & Adding Rooms

      Once you pair the Pulse 2 hub to the app, you will be prompted to 'Pair a Shade' If you would like to add additional shades or Rooms which allow for group control, see the videos and instructions below When Pairing with 'REMOTE' make sure you wait ...
    • Pulse 2 Pairing Troubleshooting [iOS and Android]

      On occasion, you may encounter an issue pairing the Automate Pulse 2 hub to your WiFi network. This article will help you in those scenarios The Pulse 2 hub must be connected to a 2.4ghz network The Pulse 2 Hub CANNOT connect to a 5ghz Network ...
    • Remote (P2) Button Locations and Functions

      The P2 button is a programming button located on every remote. Typically, it is found on the back of the remote, under the battery cover. Refer to the images below for the P2 location on different control devices  Reflect on the Programming ...
    • Shade Signal Strength Troubleshooting

      How To Improve Shade Signal Strength Some ways to improve the signal strength are to: Adjust the antenna on the device Adjust the hub location, ensuring it is lying horizontal and central to the shades Add a Repeater to help boost the signal or a ...