Shade Signal Strength Troubleshooting
How To Improve Shade Signal Strength
Some ways to improve the signal strength are to:
- Adjust the antenna on the device
- Adjust the hub location, ensuring it is lying horizontal and central to the shades
- Add a Repeater to help boost the signal or a second hub for more consistent control
- Delete and Re-add The Device/Shade
UNDERSTANDING WIRELESS SIGNAL STRENGTH
If you have seen a Shade Offline pop-up message in the app, thinking about how you can go about resolving this. One common cause may be that the shade is simply out of range, in relation to the hub.
within our advanced motors, we can record the Received Signal Strength. When the shade communicates with the hub, it updates the last known Signal Strength (the raw value will be displayed in the settings menu for that device e.g. -76). If the Signal Strength value is between -50 to -81 the signal strength is excellent or good.
-60dB means it is in a good environment that has little interference while -95db means the signal needs is weak due to distance or interference.
Place the hub in a centralized location for the shades it's paired with on a porous surface about waist height.
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