Shade Signal Strength Troubleshooting
How To Improve Shade Signal Strength
Some ways to improve the signal strength are to:
- Adjust the antenna on the device
- Adjust the hub location, ensuring it is lying horizontal and central to the shades
- Add a Repeater to help boost the signal or a second hub for more consistent control
- Delete and Re-add The Device/Shade
Place the hub in a centralized location for the shades it's paired with on a porous surface about waist height.
Relevant Documentation
Related Product
Related Articles
Pulse 2 Pairing Troubleshooting [iOS and Android]
On occasion, you may encounter an issue pairing the Automate Pulse 2 Hub to your Wi-Fi network. This article will help you in those scenarios. The Pulse 2 hub must be connected to a 2.4ghz network The Pulse 2 Hub CANNOT connect to a 5ghz Network ...RF Signal Strength and Range
The RF signal strength and range of our products can be effected by a variety of things. Example Wood ,glass, etc has minimal impact on RF signal strength. Cement, human beings, vegetation, will allow the RF signal to pass though but it will be ...Shade Control/Pairing Issues (EL Mode)
If you're having issues pairing or controlling a shade to your paradigm remote, it is likely in the wrong protocol. It is important to have the remote in ARC mode Try the below to change the remote between Legacy(EL) and ARC protocol. Shade ...Pairing Shades & Adding Rooms
Once you pair the Pulse 2 hub to the app, you will be prompted to 'Pair a Shade' If you would like to add additional shades or Rooms which allow for group control, see the instructions below When Pairing with 'REMOTE' make sure you wait for a ...What Is the Warranty on My Shade?
We do not warranty the shade, only the motors and controls. Battery powered motors are warrantied for 5 years. Controls and Non-battery motors are warrantied for 7 years. To check your warranty for your shade, please contact the dealer which you've ...