Wi-Fi backup while Pairing via Ethernet isn't working

Wi-Fi backup while Pairing via Ethernet isn't working

Pairing via Ethernet with Wi-Fi backup

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If you select the cable and accidentally enter the incorrect Wi-Fi password during the backup

The Hub will still pair successfully. However, it's important to be aware that the incorrect password will take effect when you unplug the Ethernet cable, as the hub will attempt to switch to the Wi-Fi connection. The Hub will display a flashing red LED indicating no internet.

 To prevent this issue, ensure that you enter the correct Wi-Fi password during the pairing process. 

In this event, there are two options to resolve the issue:

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Firstly, you can pair the hub via cable again and ensure that you enter the correct password
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Alternatively, you can pair the hub via the "Pair Hub With Wi-Fi" option, as the hub will only pair successfully if the correct password is entered during the Wi-Fi pairing process.

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