Troubleshooting Motors/Remotes
Adjusting the voltage for DC Power Panel
Automate motors are compatible with our Automate DC panel. Please ensure the panel and motors are Rollease Acmeda. The DC Panel has a voltage adjuster, trim pot (see picture below). The trim pot will need to be adjusted to obtain the correct voltage, ...
Remote - ARC Mode
Ensure your remote control is in ARC Mode for operation
How to Factory Reset a Motor
Note: A factory reset will remove all remote pairings, and the shade will need to be set up again. How to Factory Reset a Motorized Shade To perform a factory reset on your motorized shade: Press and hold the P1 button for 14 seconds. (The shade will ...
Paradigm 15 Channel Remote Displaying '18'
If you find that your 15 Channel remote is displaying 18 this can mean two things. Please see below the possibilities for your remote showing 18. Remote Displaying 18 1. The battery in the remote is low / flat and will need to be replaced. 2. The ...
Battery Motor is Beeping or Stopped Working
Battery Motor is Beeping or Not Working Why is my motorized shade not working/beeping? When the motor's battery is low, it will beep 10 times during use. How do I charge my motorized shade? If the motor stops working, charge it for at least 6 hours ...
How to Reverse Shade/Blind Direction
If your shade is traveling up when you press down or down when you press up you may need to change the direction. Should you need to see how to reverse the direction of your motor, please see below. How to Reverse Shade/Blind Direction During the ...
Why Can't I Change My Limits?
If you are having issues trying to change your blinds limits your remote maybe locked. Below is how to lock and unlock your remote. It is good practice to lock the remote once you have setup your blinds, as this will prevent accidentally deleting ...
Shade Control/Pairing Issues (EL Mode)
If you're having issues pairing or controlling a shade to your paradigm remote, it is likely in the wrong protocol. It is important to have the remote in ARC mode Try the below to change the remote between Legacy(EL) and ARC protocol. Shade ...