Repair Recall - HUB REPAIRED

Repair Recall - HUB REPAIRED

We are glad to hear that your hub was repaired, please see steps to follow below

1 - Plug the HUB to Power and wait for a Solid Blue Light: Connect the hub to a power source and wait until a solid blue light is displayed. 
2 - Log In to the App: Open the App associated with the hub on your device and log in using your credentials.
3 - Check Settings and Programming: Verify that all your previous settings and programming are still intact. This could include configurations for scenes, shades, timers, rooms, and more.

If you find that any of the above aspects are missing or not functioning as expected after the repair, you can refer to the helpful links provided for further guidance.
  1. Scenes & Timers: How Do I Create Scenes and Timers?
  2. Shades & Rooms: Pairing Shades & Adding Rooms
If you have any questions or concerns while following these steps, don't hesitate to reach out to us for assistance. 

If you have inadvertently removed the hub from the app, please select the link below corresponding to the device you will be using to pair your hub back to the app 

    • Related Articles

    • Reconnecting your Pulse 2 Hub - After Repair Recall

      We sincerely thank you for your participation in our repair recall program for the Pulse 2 hub. Your commitment and trust in our brand holds immense value to us. By taking part in this program, you're not only helping us rectify any potential issues ...

    • Repair Recall - HUB RESET

      We are glad to hear that your hub has been returned to you. This hub has been reset to factory settings and it will need to be paired to the app and reprogramed. Please select the link corresponding to the device you will be using to pair your hub ...

    • Pairing A Pulse 2 Hub [iOS - Apple]

      The Pulse 2 hub is certified with Apple Devices and has native HomeKit integration. This means you can control Siri with voice commands the moment you setup your hub and shades! Follow the below instructions for pairing via iOS devices. You cannot ...

    • Pairing A Pulse 2 Hub [Android]

      The Pulse 2 Hub can be paired with Android devices, follow the below instructions for a successful pairing experience You cannot pair the hub via the Ethernet cable The Pulse 2 Hub only connects to 2.4ghz networks - please reference your router ...

    • Pairing A Pulse 2 Hub via Ethernet [iOS - Apple]

      The Pulse 2 hub is certified with Apple Devices and has native HomeKit integration. This means you can control Siri with voice commands the moment you setup your hub and shades! Follow the below instructions for pairing via iOS devices. While pairing ...