On occasion, you may encounter an issue pairing the Automate Pulse 2 Hub to your Wi-Fi network. This article will help you in those scenarios.
The Pulse 2 hub can only connect to a 2.4GHz network
The Pulse 2 Hub CANNOT connect to a 5GHz Network
There are 3 common Wi-Fi setups noted below:
1) Separate Networks:
Turn OFF Autojoin to the 5ghz network and 'Forget' that network. Connect to the 2.4GHz network
2) Dual-band Network:
A dual-band network means the 2.4GHz network and 5GHz are combine into one. Ensure you are NOT on the Guest network.
3) Mesh Network
Mesh network means you have central router with Wireless Access Points (WAPs) around the home.
Often times there are no issues. On occasion, it is required to deactivate all WAPs but the main router during the Pulse 2 pairing process
For Mesh networks, you can often control the 2.4GHz/5GHz capabilities in the router app for your system and potentially disable access points if necessary.
The Pulse 2 Hub can be paired via Ethernet, which is useful if your router’s combined 2.4 GHz/5 GHz network causes compatibility issues. During setup, you can enter Wi‑Fi credentials. After pairing, you can either disconnect the Ethernet cable to ...
The Pulse 2 Hub can be paired via Wi‑Fi, which is useful for better positioning the Pulse 2 Hub in your home. Follow the steps below to set up your Hub using an Android device. How do I pair a Pulse 2 Hub via Wi-Fi? Ensure that you are connected to a ...
The Pulse 2 Hub can be paired via Wi‑Fi, which is useful for better positioning the Pulse 2 Hub in your home. With native Apple HomeKit integration, Apple devices connect your Pulse 2 Hub to Wi‑Fi automatically without requiring a password. This ...
The Pulse 2 Hub can be paired via Ethernet, which is useful if your router’s combined 2.4 GHz/5 GHz network is causing compatibility issues. During setup, you can enter Wi‑Fi credentials. After pairing, you can either disconnect the Ethernet cable to ...
The Automate Pulse PRO allow for easy and seamless control of your motorized shades within the Automate app. This means you can control your individual shades, activate scenes, and set schedules all from the comfort of your phone. Follow the below ...