Battery Motor is Beeping or Stopped working

Battery Motor is Beeping or Stopped Working

Battery Motor is Beeping or Not Working

Why is my motorized shade not working/beeping? 

When the motor's battery is low, it will beep 10 times during use. 

How do I charge my motorized shade?

If the motor stops working, charge it for at least 6 hours with the corresponding charger for your motor.

5v Micro USB Roller Shade
Standard Size


Larger Size

For 5v motors, please use a standard 5v Micro USB cable and charging brick.

Legacy 12v Roller Shade


For legacy 12v motors, please use the legacy AC Charger.


Relevant Documentation


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